Other Voices

Other Voices: The Minnesota Region 10 Quality Assurance Process.

Stakeholders in Southern Minnesota, including parents, advocates, and self-advocates, developed an alternative quality assurance process to better respond to the needs of citizens with developmental disabilities. The system they developed, called VOICE, is a person-driven process that emphasizes self-determination and includes participation by community members, people with disabilities, and professionals in determining the quality of services provided.


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50 minutes, closed captioned. NTSC. 25$ including shipping.

To order the Other Voices DVD:


  • Publications Office
  • 109 Pattee Hall
  • 150 Pillsbury Dr. SE
  • Minneapolis, MN 55455
  • Phone 612-624-4512
  • Fax: 612-624-9344
  • Email: icipub@umn.edu